Mitel 430 - Voice Memory Capacity and Voice Channels

Features
374
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
On system phones with a display it is operated and configured using the Foxkey/Soft-
keys; on all other terminals, using */# function codes and suffix dialling (DTMF). Re-
mote retrieval and remote configuration are also possible.
An individual Automated Attendant can be stored with each greeting so the caller is
routed to correct destination. The licence Auto Attendant is required for this purpose.
The basic voice mail has 2 voice channels and a recording capacity of 20 minutes. For
more channels, more storage space or more functionality the Enterprise Voice Mail li-
cence is required.
Enterprise voice mail system
If the basic voice mail system is expanded using the Enterprise Voice Mail licence, the
maximum recording capacity is increased, adding the possibility of e-mail notification
whenever new voice messages are received. If required, the voice messages can also
be sent as attachments. It is also possible to deflect received voice messages to an-
other user using the Foxkey/Softkeys of a system phone or via the voice mail menu.
Possible destinations are users with their own voice mailbox on the same node. The
Enterprise voice mail system can also be used to record conversations (see "Call re-
cording", page 438).
If an Auto Attendant licence is in place, the voice channels can be used not only for
voice mail and for recording calls but also for the auto attendant. Additional Audio Re-
cord & Play Channels licences are required for more than two voice channels.
9. 6. 1. 2 Voice memory capacity and voice channels
The voice memory capacity and the maximum number of voice channels for voice mail
and/or auto attendant depend on the existing licences, the type of communication
server and, with Mitel 415/430, also on the Voice mail mode configured. In an AIN the
indications are valid for each node:
Tab. 185 Voice memory capacity
Features
Basic voice
mail
Enterprise voice
mail with
Mitel 415/430
Enterprise voice
mail with
Mitel 470
Enterprise voice
mail with Virtual
Appliance
Voice memory capacity [minutes] 20 200
1)
/ 400
2)
1)
if Voice mail mode = Normal (G.711 or G.729)
2)
if Voice mail mode = Extended (G.729 only)
600 2000
Maximum number of voice channels
for voice mail
24
1)
/ 12
2)
16 16
Maximum number of voice channels
for Auto Attendant
24
1)
/ 12
2)
46 46
Maximum number of voice channels
for recording calls
–2 8 8