Identification elements
86
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
4. 5. 2 Information displayed to the calling user
The calling user sees not only the called user’s name and number but also that the call
is being redirected and to whom (redirecting information).
Example:
User A calls user B, who has redirected to user C. The display on an system phone at
user A reads:
<CNIP B> / <CLIP B> forwarded to <CNIP C> / <CLIP C>
This redirecting information at user A is available for CFU, CFB and Call Deflection
(CD). (With CD forwarded to is displayed instead of deflected to.)
4. 5. 2. 1 Incoming call with local call forwarding
The caller's configuration possibilities for the redirecting information depend on the
call's origin:
If the caller is
• a user in the local PINX, the redirecting information is always transmitted to the user
who is calling.
• a PISN user, a PISN user in a virtual network or a user in the public network, you
can select in the trunk group configuration ( =bg)whether the redirecting informa-
tion should be sent to the calling user or suppressed (( Send redirecting informa-
tion)).
• a public network user or if the user who redirected the call has activated COLR, the
caller will not see that he is being redirected. If this setting is required only for inter-
nal redirected calls but not external ones, in the trunk group configuration( =bg),
the COLR for redirected calls parameter can be deactivated.
In a call forwarding chain with several users the name/number of the last user in the
chain is displayed as redirecting information to the calling user.
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