Mitel 430 - Incoming Calls Via a KT Line

Routing elements
153
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Note:
Unlike call forwarding to terminating KT lines, call forwarding to through KT lines are not carried
out.
Tip:
Calls to through KT lines are normally answered by substitution by the other connected key
telephones.
A destination assignment in the configuration of the call distribution element depending on the
switching position of the switch group can be used to achieve an overflow for connections on a
through KT line. For example Call Forwarding on No Reply to general bell or the operator con-
soles can be configured in combination with a delayed user group.
5. 11. 3 Incoming Calls via a KT Line
All calls can be routed to a KT line if the destination KT line is defined in the corre-
sponding call distribution element:
• Call from the public network
• Calls from the private network
• Internal calls
If an incoming call reaches a busy KT line, the call is routed to the second KT line. If
the second line is also busy, the call is routed to the third KT line, and so on. If there
are no more KT lines available, busy is signalled. If a different call distribution element
is configured under CDE if busy, the call is routed is via that element.
Note:
If a call is routed to a KT line to which no line key is connected, the call will simply idle or be
routed to the alternative destination (setting CDE if no answer).
Transferring from a Key Telephone to another Destination
Each connection on a KT line can be transferred to any internal user. For this simply
press the personal key.
If a key telephone user is already making an internal call and wants to answer a call on
a line key, the response depends on the parameter Brokering internal/line key in the
user settings:
• If the parameter is deactivated, the internal user (in order to maintain the connec-
tion) must first be parked before the call can be answered on the line key. In return
the external call can be forwarded directly using the personal key.
• If the parameter is activated, the call can be answered directly on the line key and
the internal user is automatically parked on the personal key. To forward the external
call internally, initiate an enquiry call.