Mitel 430 - Recording Greetings with the PC and Uploading Them Onto the Communication System

Features
376
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
are rejected if there is no mailbox at the destination or if there is insufficient space
available in the mailbox voice memory.
Mitel Advanced Intelligent Network:
If in an AIN the voice data of mailboxes is stored on different nodes, voice messages cannot be
exchanged between those mailboxes.
Operation without Foxkey/Softkeys
On phones without a Foxkey /Softkeys (e.g. analogue phones) personal greetings are
recorded, monitored and activated in a similar way, but using function codes. Global
greetings are always managed using function codes (see "Functions in prefix dialling",
page 383).
Greeting texts can also be uploaded into the communication server file system as a
wave file as an alternative to recording messages via a terminal (see "Recording greet-
ings with the PC and uploading them onto the communication system", page 376).
On phones without a Foxkey/Softkeys or on third-party, internal or external phones (re-
mote retrieval), voice messages are listened to, deleted and deflected using the voice
mail menu (see "Suffix dialling functions", page 384
).
See also:
More detailed user information on how to activate a mailbox, signal new voice messages, and
listen to, delete and deflect voice messages are described in the User's Guide "Voice mail sys-
tem on MiVoice Office 400".
Note:
New voice messages can also be signalled via e-mail using the internal e-mail service an e-mail
system connected to OIP. The voice message can be sent as a link or wave file. More informa-
tion is available in the WebAdmin online help or in the "Mitel Open Interfaces Platform" System
Manual.
9. 6. 1. 4 Recording greetings with the PC and uploading
them onto the communication system
Greetings can also be recorded with a PC through a connected microphone. The re-
cordings have to be stored as wave files in a particular format.
• Format: CCITT A-Law, 8 kHz, 8 bit, mono
• File name extension: ".wav"
Note:
Mitel 415/430 only: If the Voice mail mode is on Expanded (G.729 only), the wave files have
to be converted with the Mitel 400 WAV Converter to the G.729 format prior to the upload.
The wave files with the greetings must now be uploaded onto the communication
server’s file system: