Call routing
180
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Redirect the destination of default call forwarding
Situation: User A calls user B, where default call forwarding to user C has been config-
ured. User C has activated a call forwarding to D.
In this case the call forwarding from user C to user D is executed only if a CDE call
number is entered as the forwarding destination for user B.
Note:
Although chains of several default call forwarding are possible via CDE call numbers, they do
involve long ringing times.
System configuration
All the settings can be configured individually for each user
6. 3. 5 Response if busy
1)
The following Chapter describes how the system responds when busy and how that re-
sponse can be influenced using specific settings.
6. 3. 5. 1 Response if the call destination is busy
If the call destination is busy, an incoming call will be handled according to the type of
destination. Busy call destinations may be:
• An individual, busy user
• A busy user group
• A busy KT line
• A user with a stored message
• A user group with busy users but without the elements operator console and gen-
eral bell.
Within the context of this Chapter a call destination is said to be busy if both the original
destination and the configured alternative destinations ( CDE if busy) are busy and
the call does not end in a queue.
1)Does not apply to Italy
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