Features
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System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
On QSIG networks or voice mail systems connected via QSIG, the response of param-
eter Send first/last mailbox information is dependent on the trunk group settings:
• If the parameter is deactivated, a call to user A is in any case forwarded to the voice
mailbox of user B or to the voice mailbox of the last user in the chain.
• If the parameter is activated, the response is dependent on the Last mailbox
when forwarded setting made with user A.
Forwarding via call distribution element (CDE)
• Situation 1: (possible configuration)
On a CDE 900, voice mail is configured as the destination. User 30 has a personal
mailbox. With CDE 30, user 30 is entered as destination and as CDE 900 overflow.
An external call to a direct dialling number that is linked with CDE 30 is forwarded to
user 30 in the event of overflow.
• Situation 2: configuration to be avoided!)
On a CDE 900, voice mail is configured as the destination. If an external call is
made to a direct dialling number that is linked to CDE 900, the voice mail system is
unable to assign the call to a mailbox and the call is rejected.
9. 6. 1. 8 Access concept
The mailbox owner can carry out his own voice message management and configura-
tion of personal greetings. However a special authorization is required for recording
and deleting global greetings. For this, a user must be assigned an authorisation profile
for which the administration right Audio services is activated. Also the user PIN must
not be set to the default value "0000".
Note:
The Audio services permission is also used for the Announcement service and for Mu-
sic on hold.
9. 6. 1. 9 System configuration
You can find the voice mail settings applicable to the entire system here: =u1.
To create a voice mailbox, activate the Voice mailbox parameter for the correspond-
ing user.
You can find the settings for individual voice mailboxes here: =tb.
You can set auto attendant here: =80
There are two special parameters for the voice mail user group in the user group con-
figuration: Entry in unanswered call list and Show redirecting user identification.
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