Features
487
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
As a call is signalled, the user in the phone box picks up the receiver, obtains a dial
tone and dials.
When the call in the phone box is completed the charge recall signal rings on the oper-
ator console and the call charge information is displayed in the same way as in variant
1 or 2 (possibly with a delay depending on the configuration).
9. 10 PIN telephony with Mitel OpenCount
Mitel OpenCount is a software package for managing connection data in communica-
tion systems; it gives a transparent overview of all cost structures. It is intended for
companies, administrations, authorities and public institutions, old people's homes,
care homes, and hospitals. Apart from the basic OpenCount licence various additional
licences are available for the various application fields (see Mitel 415/430 or Mitel 470
system manual).
PIN Telephony features
• Call and charge management, e.g. for old-people and care homes.
• Users can make external calls for a fee.
• Regardless of terminals, users can set up calls which are charged to their account.
• A limited credit can be loaded for the users. They can only call until the credit is
used up.
• Incoming and outgoing calls can be booked on project accounts.
• Business and private calls can be processed differently, depending on the terminal
used.
• PINs and limited credits can be stored on a chip card and used automatically during
a call.
• Users can change their locations as they wish. Incoming calls are automatically
routed to the right destination using their chip cards.
Configuration
Communication between MiVoice Office 400 communication server and OpenCount is
via the XML-based Open Application Interface. In communication server, in access
control, a ( user account) must be set up with the user profile Open application, and
the charge setting ( Generate OpenCount charge tickets) must be active.
After OpenCount is configured, and connection to the communication server restored,
an overview of the most important, current PIN telephony configuration is found in the
authorization level System assistant in WebAdmin under System / PIN telephony.
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