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Mitel 430 - Call Transfer (Switching); Call Transfer with Prior Notice

Mitel 430
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Features
366
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
9. 5. 6 Call transfer (switching)
Users A and B are in a call. User B hands over the call with or without prior notice to
user C.
See also:
For more information on the switching functions and the operator consoles, see "Operator
phone", page 144.
9. 5. 6. 1 Call transfer with prior notice
A user B can transfer a call with user A to user C after an enquiry call. In this transfer
type user B waits for user C to answer (he gives notice of the call) before handing over
the call.
Fig. 203 Call transfer with prior notice
Detailed Description
Tab. 173 Call transfer with prior notice
If C and B hang up before the call transfer has been made, B will obtain 10 seconds of
continuous ringing.
End point Operating sequence / signalling on terminal Scope
A If A is on hold, he hears Music on hold. Possible interfaces:
internal, external
1)
, PISN
2)
1)
If both A and C are external users, the settings authorising exchange-to-exchange traffic will need to be ob-
served (see "Exchange-to-Exchange Connections", page 224
).
2)
The settings authorising exchange-to-exchange traffic need to be observed for PISN users in the public net-
work or on a virtually networked PINX (see "Exchange-to-Exchange Connections", page 224
).
B If C hangs up during the enquiry call, B obtains the
busy tone.
C Internal call / external call
3)
3)
Depending on the system setting, C will obtain either an internal or an external ringing tone
Possible interfaces:
internal, external
1)
, PISN
2)
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