Mitel 430 - Outgoing Call with Local Call Forwarding; Incoming Call with CDE Overflow; Incoming Call that Is Already Redirected

Identification elements
85
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
4. 5. 1. 1 Outgoing call with local call forwarding
The configuration possibilities for the redirecting information depend on the destination
user:
If the destination user is
• an internal user in the local PINX, the redirecting information is always transmitted
to the called user.
• a PISN user, a PISN user in a virtual network, an integrated mobile/external phone
user or a public network user, you can select in the trunk group configuration
( =bg) whether the redirecting information is to be sent to the called user or sup-
pressed ( Send redirecting information).
• a public network user and if CLIR is activated at the user who carried out the redi-
recting, the called user will see neither the originator of the call nor that it has been
redirected. This even though the calling user did not activate CLIR. To prevent this,
you can deactivate the ( =bg) CLIR for redirected calls parameter in the trunk
group configuration.
In a call forwarding chain with several users the name/number of the first user in the
chain is displayed as redirecting information to the called user.
4. 5. 1. 2 Incoming call with CDE overflow
If in the event of a CDE overflow the call is routed from one call distribution element to
another due to the entries under ( =dh) with CDE if busy or CDE if no answer,
the redirecting information provided to the called user depends on the new destination:
If the destination is
• an internal user or a user in a private QSIG network, the name/number of the CDE
is transmitted.
• a virtual network PISN user, the direct dial number to which the call is made is trans-
mitted.
• an external user in the public network, no redirecting information is transmitted.
4. 5. 1. 3 Incoming call that is already redirected
The redirecting information is also available to the called user in the case of an incom-
ing call redirected via a PISN user or a user in the public network. If the call is routed
via a call distribution element, it is useful in certain cases if the name/number of the
CDE is displayed instead of the redirecting information. Moreover, in the CDE configu-
ration ( =dh) deactivate the parameter Show forwarding information instead of
CDE name (default value = activated).