Features
371
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
9. 5. 7 Recall
Recall reminds a user that a call has been transferred but not answered.
Recall is triggered if the internal user does not respond within the recall time in the
case of transfer without prior notice.
Fig. 206 Recall time
The recall time is defined throughout the system. A recall time can also be configured
individually for each user. The recall time defined for the switched user 200 takes prior-
ity. A recall to user 202 is triggered once that time has elapsed.
In some cases the recall time used depends on the type or the configuration of the
switched user 200:
If the transferred user is
• not an individual internal user but in a user group with several other users, the recall
time defined throughout the system is used.
• a PISN user or an external user, the recall time defined throughout the system is
used.
• a virtual user and if no recall time has been defined for that user, a separate recall
time defined throughout the system for virtual users is used.
Communica-
tion server
Called party (202)
Transferrer (200)
Call transfer on 200 without
prior notice
Will be oered again to the
transferring party (202)
Recall time has elapsed
1. Connection to 202
2. Transfer
3. Once the recall time has elapsed
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