Mitel 430 - Personal Call Routing; Call Forwarding Unconditional if no Answer; CDE Alternative Destinations; Default Call Forwarding Per User

Call routing
178
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
6. 3. 3 Personal call routing
Several terminals can be allocated to an internal user. A call to this user is routed to all
the terminals allocated to him or only to a number of them (see "One number concept
and personal call routing", page 331).
6. 3. 4 Call Forwarding Unconditional if no answer
Besides the CFNR redirecting function controllable by the user and which forwards the
call after a specific number of rings (see "Call Forwarding on No Reply (CFNR)",
page 340), there are other configuration possibilities for redirecting an unanswered
call.
6. 3. 4. 1 CDE Alternative Destinations
If at the original destination the call is neither answered nor forwarded within a config-
urable period of time, it can be routed to a CDE alternative destination (see "Alternative
Destination if no Answer", page 124).
6. 3. 4. 2 Default call forwarding per user
Separate Default forwarding can be configured for internal and external calls for
each user for the cases no answer, busy and rejected. Possible redirection destina-
tions include internal or external users, PISN users, abbreviated dialling numbers, user
groups, CDE call numbers, etc. This means the default response if unobtainable can
vary according to the call’s origin, e.g. voice mail for internal calls and transfer for ex-
ternal calls.
The table below shows the interaction with other activated functions, configurations
and situations when the Default Call Forwarding function is configured:
Tab. 32 Default call forwarding interaction with...
Function / Configuration / Situation Response
CFU or CFB active Only CFU is executed (*21 and *67 still have priority over the
default call forwarding at the user).
Call Deflection (CD) activated before Default Call
Forwarding
Default call forwarding is not implemented.
CFNR activated after 0, 3, 5 or 7 rings Depends on the parameter Priority over activated forward-
ing on no reply:
• Inactive: Only CFNR is executed
• Active: Default call forwarding is always implemented. (If the
CNFR call forwarding delay is shorter than the internal or
external delay of the Default Call Forwarding, CNFR is exe-
cuted first.)