Routing elements
124
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Alternative Destination if no Answer
If at the original destination the call is neither answered nor forwarded within a config-
urable period of time ( CDE call forwarding delay) setting), it is routed to the call dis-
tribution element entered under CDE if no answer. The original destination will then
stop ringing
Fig. 59 Routing via CDE if no answer
If the call is not answered at the alternative destination either, it will be routed to an-
other call distribution element if such an element has been entered under CDE if no
answer.
If the alternative destination is busy, the call is not forwarded.
The CDE forwarding time can be set individually for each call distribution element.
Note:
If a call forwarding destination is defined under Default call forwarding if no answer in the
user configuration, the call will be redirected after the internal or external delay configured there
(see "Default call forwarding per user", page 178
).
Announcement service
A previously activated welcome announcement by the announcement service will re-
main activated if the call is routed to the alternative destination. The welcome an-
nouncement is not reactivated at the next CDE.
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230
User
CDE if no answer: 3
User
Call distribution element 3
Call distribution element 2
No answer