Routing elements
157
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
5. 11. 4. 2 Destination KT
Travel agency Application
The number for the travel agency’s Africa Desk is listed in the telephone directory un-
der the number 222 22 20.
Calls for travel to Africa are first route to the Africa Desk At the Africa Desk the calls are
answered by employees 1 to 3.
A call is offered on the line keys of KT line 1/1.
If KT line 1/1 is busy, the call is offered on the line keys of KT line 1/2, etc.
The travel agents working at the Europe Desk will only answer calls to the Africa Desk
if all its three travel agents are busy. That is why they are only connected to the KT line
for Africa in fourth priority (KT line 1/4).
Fig. 75 Substitution Circuit
->
->
222 22 20
1/1
1/2
1/3
1/4
2
3
4
51
Europe DeskAfrica Desk
Sta (e.g. travel agents)
KT
Africa 4
Africa 3
Africa 2
Africa 1
DDI No. 20
-> Call distribution 1
Direct dialling plan 1
Call distribution 1
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