Mitel 430 - Surcharge Calculator

Call logging (CL)
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System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Mitel Advanced Intelligent Network:
In an AIN call logging takes place centrally on the Master. Call charges are displayed on the
system phones in the same format and in the same currency throughout the AIN. However as
the nodes may be spread out in different countries, the currency and also the value per charge
pulse may also be different and completely falsify the outgoing call logging. Therefore, it is
important with the regional settings =zz to enter the exchange rate for the master's cur-
rency in the nodes, as well as the charge value.
Note: The more consistently the current exchange rates of the nodes are adapted following
exchange rate fluctuations or changes in charge values, the more precisely the outgoing call
logging will indicate the actual costs incurred.
drain counter
All call charges that cannot be unambiguously allocated will be added up by the sys-
tem in a drain counter (cost centre 100). Example: Call charges for a call that was ac-
tive when emergency operation was released (Business / Private allocation not possi-
ble).
Application Example
A company has the following departments: Sales, Buying, Development, Production
and Logistics. To ensure that the call charges incurred can be allocated to the individ-
ual departments, a cost centre is created for each department. This cost centre is per-
manently assigned to each individual user within each particular corresponding depart-
ment. This enables the company to determine the call charges for both the department
as a whole and the call charges of each individual user.
8. 2. 2 Surcharge calculator
• The surcharge calculator is activated only if a surcharge curve has been configured
and the user has been allocated his business and private calls. No surcharge
curves are configured after an initialisation.
• Network interface charge counters and cost centres that are charged via a call dis-
tribution element are never subject to the surcharge calculator.
• Call charges are indicated on each system phone with a display while the call is in
progress. If the user has been allocated a surcharge calculator, the charges dis-
played include surcharges.
See also:
"Surcharge calculator", page 273.