Call logging (CL)
286
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
• Unanswered call:
The number for the internal destination address is entered here. It can be a user
group (UG), a key telephone (KT), a user (US) or a combination of these addresses.
The user number is entered under US and the combinations US+UG or US+KT.
The UG number is entered here for UG and the combination UG+KT, where config-
ured. If not, the configured ICL initialization number is entered, as with the KT set-
ting.
• Answered call:
Enters the number of the caller who took the external call or rerouted it externally.
• Transferred call:
If the call was transferred internally or externally, the transferred user is entered.
Cost centre number
• Entry for the variable cost centre (see "Cost centres", page 275
).
• In the PISN the cost centre is logged only in the PINX in which the variable cost cen-
tre selection was carried out.
Sort character
The three-digit sort character xyz is used for identifying a data record. It is used to
make the following distinctions:
Tab. 87 Meaning of the digits used in the sort character
Tab. 88 Value and meaning of the digit x
Tab. 89 Value and meaning of the digit y
Digit Meaning
x Destination/source network and connection direction
y Type of network access/exchange-to-exchange connections
z Call handling
Value Meaning
0 Outgoing to the public network
1 Outgoing to the PISN
3 Incoming from the public network
4 Incoming from the PISN
Value Meaning
0 Business network access, transferred
1 Business network access, self dialling
2 Incoming (appears only at the destination PINX)
3 Incoming to ACD destination (placed in ACD queue)
4PISN transit
To Next Page
Loading...
