Mitel 430 - Page 379

Features
379
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
– NG3: Greeting 3 for the mailbox of the user selected by the caller is played back.
– K60N: The system waits for the user PIN (*PIN#) to be entered and then dials 60.
The caller completes with further digits.
Special cases:
– If no user number is entered, the activated greeting for the active mailbox is
played back once again.
– If recording is not enabled with the mailbox’s active greeting, no message can be
left.
– The monitoring action configured under End of greeting in the case of an as-
signed auto attendant is carried out.
– If the user does not have a mailbox or if an invalid call number is entered, no ac-
tion is carried out.
• Deflect to mailbox (without greeting)
The call is transferred to the user mailbox number entered in the Destination field.
The activated mailbox greeting is not played back. Similar to the previously de-
scribed examples, macros "N" and "K" can also be used.
Special cases:
– If no user number is entered, the voice message on the active mailbox is re-
corded.
– If recording is not enabled with the mailbox’s active greeting, no message can be
left.
– The monitoring action configured under End of greeting in the case of an as-
signed auto attendant is carried out.
– If the user does not have a mailbox or if an invalid call number is entered, no ac-
tion is carried out.
• Leave voice message
The caller can leave a voice message on the active mailbox after a prompt tone.
Special case:
If recording is not enabled with the mailbox’s active greeting, a voice message can
still be left.
• Carry out function
This action is used to carry out */# function codes. Only those function codes which
the mailbox owner is authorized to use and which are not barred in the digit barring
are carried out.
• Auto attendant announcement
This action can only be selected for the Supervision actions and is designed to up-
date callers on their current position within the queue or, after a longer wait, to offer
them alternatives (see "Queue with announcement (Number in Queue)", page 449
).
The transfer actions can fail if the destination is busy or does not answer. These cases
are caught with the parameters Busy and No answer. These parameters can