Message Cause Solution
"Cannot punch this paper
size."
The Punch function cannot be
used with paper size
selected.
Select a proper paper size. See
“Supplementary Information”, Copy/
Document Server Reference.
"Cannot staple paper of this
size."
The Staple function cannot be
used with paper size
selected.
Select a proper paper size. See
“Supplementary Information”, Copy/
Document Server Reference.
"Check original orientation." Original is not placed in a
proper orientation.
Change the orientation of the original.
"Check paper size." An irregular paper size is set. If you press the [Start] key, copy will start
onto the selected paper.
"Duplex is not available with
this paper size."
A paper size not available in
Duplex mode has been
selected.
Select a proper paper size. See
“Supplementary Information”, Copy/
Document Server Reference.
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages as
1 file?"
The number of scanned
pages exceeds the capacity
per file of the Document
Server.
To store scanned pages as a file, press
[Store File]. Scanned data is stored as a
file in the Document Server. If you do not
want to store scanned pages, press
[No]. Scanned data is deleted.
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
The scanned originals have
too many pages to store as
one document.
Press [Exit], and then store again with an
appropriate number of pages.
"Magazine or Booklet mode
is not available due to mixed
image mode."
You selected the
“Magazine” or “Booklet”
function for originals scanned
using different functions, such
as copy and printer.
Make sure originals for the “Magazine”
or “Booklet” function are scanned using
the same function.
"Maximum number of sets is
n."
(A figure is placed at n.)
The number of copies
exceeds the maximum copy
quantity.
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features].
"Original is being scanned by
another function. Switch to
the following function, then
press the Stop key to cancel
A function of the machine
other than the Copier function
is being used such as the
Document Server function.
Cancel the job in progress. For example,
press [Exit], and then press the
[Document Server] key. Next, press the
[Clear/Stop] key. When the message
2. Troubleshooting When Using the Copy/Document Server Function
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