Problems Causes Solutions
is lit. The cover is open. Close the cover shown in the
display.
Receiving documents according to parameter-specified settings
When faxes cannot be printed as normal, Substitute Reception allows reception of faxes that match the
criteria specified in User Parameters. This section describes the conditions under which this will occur.
If any of the conditions listed below applies, the machine receives only faxes that match the criteria specified
in User Parameters.
Problems Causes Solutions
is lit. Paper is jammed. Remove the jammed paper.
For details about removing the paper, see “Clearing
Misfeeds”, Troubleshooting.
is lit. All trays are out of
paper.
Add paper.
For details about adding paper, see “Adding Paper,
Toner and Staples”, Troubleshooting.
is lit. Toner is empty. Replace the toner cartridge.
For details about replacing the toner cartridge, see
“Adding Paper, Toner and Staples”, Troubleshooting.
The message "This
tray is out of order."
appears.
All trays are out of
action.
Call your service representative.
In User Parameters (switch 05, bit 2, 1) on the Facsimile Features menu, specify the following conditions
for Substitute Reception:
• When Own Name or Own Fax Number is received
The machine switches to Substitute Reception only when the sender has programmed their Own Name
or Own Fax Number. If the power is switched off for more than an hour, all the documents stored in
memory are deleted. In this case, the Journal can be used to identify the senders of the deleted
documents, so you can ask them to resend.
If a sender has not programmed their Own Name or Own Fax Number, the machine may fail to
receive an important fax document. It is recommended that you ask important senders to program an
Own Name or Own Fax Number in advance.
• Free
3. Reception
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