Action Yes No
Step 4
a Reseat the cable on the motor.
b Make sure that the motor is properly installed.
c Check the motor and cable for damage, and replace if necessary. See
“Motor (SHPF compiler pre-eject) removal” on page 400.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Make sure that the sensor (SHPF compiler pre-eject) is properly
installed.
b Make sure that the sensor is free of debris or dust.
c Reseat the cable on the sensor. Check the cable for damage, and
replace if necessary.
d Check the sensor for damage.
Is the sensor free of damage?
Go to step 6. Go to step 7.
Step 6
a Test the sensor.
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > Staple and Hole Punch Finisher Sensor Tests >
Pre‑eject away
b Toggle the sensor.
Does the sensor status change while toggling the sensor?
Go to step 8. Go to step 7.
Step 7
Replace the sensor. See
“SHPF compiler eject sensors removal” on
page 401.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Make sure that the pre-eject motor encoder is properly installed.
b Check the encoder for damage, and replace if necessary. See “SHPF—
Compiler section 1” on page 595.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
a Make sure that the compiler pre-eject drive gear and drive belt are
properly installed.
b Check the belt and gear for wear or damage, and replace if necessary.
See
“SHPF—Compiler section 1” on page 595.
Does the problem remain?
Go to step 10. The problem is solved.
4021, 7421
Diagnostic information
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