Lexmark MS911 - Booklet Maker Transport Section Paper Jam Service Check

Action Yes No
Step 13
a Reseat the interface cable on the HPT and reseat the cable J6 on the
SHPF controller board.
b Reseat the junction connectors on the cable.
c Make sure that the cable does not block the path of moving parts.
d Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Reseat the interface cable on the SHPF controller board and printer.
b Check the cable for damage. Replace if necessary.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
Replace the HPT. See
“Horizontal paper transport” on page 567.
Does the problem remain?
Go to step 16. The problem is solved.
Step 16
a Reseat all the cables on the SHPF controller board.
b Reset the printer.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
Replace the controller board. See
“SHPF controller board removal” on
page 364.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Booklet maker transport section paper jam service check
Action Yes No
Step 1
a Remove any debris from the paper path.
b Reseat the interface cable that is plugged into the SHPF.
c Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
4021, 7421
Diagnostic information
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