Lexmark MS911 - Motor (Booklet Maker Aligner) Failure Service Check

Action Yes No
Step 11
a Reseat all the cables on the booklet maker controller board.
b Reset the printer.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
Replace the controller board. See
“Booklet maker controller board
removal” on page 462.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Motor (booklet maker aligner) failure service check
Action Yes No
Step 1
a Reseat the interface cable plugged into the SHPF.
b Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Enter the Diagnostics menu, and then navigate to:
Printer setup > Reset engine service error
Note: Perform this step every time a service error occurs.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
a Test the sensor (booklet maker aligner home).
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > Hole Punch Booklet Finisher > Stopper home
b Toggle the sensor.
Does the sensor status change while toggling the sensor?
Go to step 6. Go to step 4.
Step 4
a Make sure that the sensor is properly installed.
b Make sure that the sensor is free of debris or dust.
c Reseat the cable on the sensor. Check the cable for damage, and
replace if necessary.
d Check the sensor for damage.
Is the sensor free of damage?
Go to step 6. Go to step 5.
4021, 7421
Diagnostic information
133