Action Yes No
Step 8
Replace the controller board. See
“Booklet maker controller board
removal” on page 462.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
430 jams
430 jam messages
Error code Description Action
430 The booklet maker staple unit jammed. See
“Booklet maker staple unit failure service
check” on page 153.
Hardware errors
30y errors
30y error messages
Error code Description Action
304.07 The motor (staple finisher front tamper) failed. See
“Motor (staple finisher front tamper) failure
service check” on page 98.
305.07 The motor (staple finisher rear tamper) failed. See
“Motor (staple finisher rear tamper) failure
service check” on page 101.
306.07 The motor (staple finisher staple unit carriage) failed. See
“Staple finisher staple unit failure service
check” on page 103.
307.07 The staple finisher staple unit failed. See
“Staple finisher staple unit failure service
check” on page 103.
308.07 The motor (staple finisher elevator) failed. See
“Motor (staple finisher elevator) failure
service check” on page 106.
Motor (staple finisher front tamper) failure service check
Action Yes No
Step 1
a Remove any debris from the paper path.
b Reseat the interface cable that is plugged into the printer.
c Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
4021, 7421
Diagnostic information
98
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