Lexmark MS911 - Booklet Maker Tamper Paper Jam Service Check

Action Yes No
Step 9
a Make sure that the belts and gears connected to the motors are
properly installed.
b Check the belts and gears for wear or damage, and replace if
necessary. See
“SHPF—Transport section 2” on page 581.
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
a Check the diverter, diverter lever, and diverter spring for wear or
damage, and replace if necessary. See
“SHPF—Transport section 4”
on page 587.
b Check the diverter cam for wear or damage, and replace if necessary.
See
“SHPF diverter cam removal” on page 391.
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
a Reseat the interface cable on the SHPF controller board and printer
controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
a Reseat all the cables on the SHPF controller board.
b Reset the printer.
Does the problem remain?
Go to step 13. The problem is solved.
Step 13
Replace the controller board. See
“SHPF controller board removal” on
page 364.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Booklet maker tamper paper jam service check
Action Yes No
Step 1
a Remove any debris from under the booklet maker aligner jam access
door.
b Reseat the interface cable that is that is plugged into the SHPF.
c Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
4021, 7421
Diagnostic information
96