Action Yes No
Step 7
a Reseat the interface cable on the booklet maker controller board and
SHPF controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Reseat all the cables on the booklet maker controller board.
b Reset the printer.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Replace the controller board. See
“Booklet maker controller board
removal” on page 462.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Bifold edge alignment service check
Action Yes No
Step 1
a Test the sensor (booklet maker aligner home).
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > Hole Punch Booklet Finisher Sensor Tests >
Stopper home
b Toggle the sensor.
Does the sensor status change while toggling the sensor?
Go to step 4. Go to step 2.
Step 2
a Make sure that the sensor is properly installed.
b Make sure that the sensor is free of debris or dust.
c Reseat the cable on the sensor. Check the cable for damage, and
replace if necessary.
d Check the sensor for damage.
Is the sensor free of damage?
Go to step 4. Go to step 3.
Step 3
Replace the sensor. See
“Sensor (booklet maker aligner home) removal”
on page 495.
Does the problem remain?
Go to step 4. The problem is solved.
4021, 7421
Diagnostic information
179