Action Yes No
Step 13
a Reseat the interface cable on the SHPF controller board and printer
controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Reseat all the cables on the SHPF controller board.
b Reset the printer.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
Replace the controller board. See
“SHPF controller board removal” on
page 364.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
33y errors
33y error messages
Error code Description Action
330.07 The motor (SHPF elevator bin) failed. See
“SHPF elevator bin failure service check” on
page 135.
331.07 The motor (SHPF elevator bin stack height) failed. See
“SHPF elevator bin stack height assembly
failure service check” on page 137.
332.07 The motor (SHPF staple unit carriage) failed. See
“SHPF staple unit failure service check” on
page 140.
333.07 The SHPF staple unit failed.
334.07 The motor (SHPF punch drive) failed. See
“Punch unit failure service check” on
page 142.
336.07 The motor (booklet maker decurl) failed. See
“Booklet maker decurl assembly failure
service check” on page 129.
337.07 The motor (booklet maker tamper) failed. See
“Motor (booklet maker tamper) failure
service check” on page 131.
338.07 The motor (booklet maker aligner) failed. See
“Motor (booklet maker aligner) failure service
check” on page 133.
4021, 7421
Diagnostic information
128
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