Action Yes No
Step 13
a Make sure that the bifold rollers are free of dust or debris.
b Make sure that the rollers are properly installed.
c Check the rollers for wear or damage, and replace if necessary. See
“Booklet maker—Fold section 2” on page 611.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Reseat the cable J9 on the booklet maker controller board.
b If applicable, reseat the junction connectors on the cable.
c Make sure that the cable is not in the path of moving parts.
d Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
a Reseat the interface cable on the booklet maker controller board and
SHPF controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 16. The problem is solved.
Step 16
a Reseat all the cables on the booklet maker controller board.
b Reset the printer.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
Replace the controller board. See
“Booklet maker controller board
removal” on page 462.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Booklet maker paddle assembly failure service check
Action Yes No
Step 1
a Reseat the interface cable that is plugged into the SHPF.
b Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
4021, 7421
Diagnostic information
146