Action Yes No
Step 6
Replace the punch unit. See
“Punch unit removal” on page 365.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
a Reseat the interface cable on the SHPF controller board and printer
controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Reseat all the cables on the SHPF controller board.
b Reset the printer.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Replace the controller board. See
“SHPF controller board removal” on
page 364.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
34y errors
34y error messages
Error code Description Action
340.07 The motor (bifold guide) failed. See
“Motor (bifold guide) failure service check” on
page 144.
341.07 The motor (booklet maker paddle) failed. See
“Booklet maker paddle assembly failure
service check” on page 146.
342.07 The motor (trifold guide) failed. See
“Motor (trifold guide) failure service check”
on page 149.
343.07 The motor (bifold knife) failed. See
“Motor (bifold knife) failure service check” on
page 151.
344.07 The booklet maker staple unit failed. See
“Booklet maker staple unit failure service
check” on page 153.
4021, 7421
Diagnostic information
143
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