Motor (staple finisher elevator) failure service check
Action Yes No
Step 1
Make sure that the bin is properly installed.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Enter the Diagnostics menu, and then navigate to:
Printer setup > Reset engine service error
Note: Perform this step every time a service error occurs.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
a Make sure that the sensor (staple finisher elevator home) is properly
installed.
b Make sure that the sensor is free of debris or dust.
c Reseat the cable on the sensor. Check the cable for damage, and
replace if necessary.
d Check the sensor for damage.
Is the sensor free of damage?
Go to step 4. Go to step 5.
Step 4
a Test the sensor.
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > Staple Finisher Sensor Tests > Elevator bin home
b Toggle the sensor.
Does the sensor status change while toggling the sensor?
Go to step 6. Go to step 5.
Step 5
Replace the sensor. See
“Sensor (staple finisher elevator home) removal”
on page 257.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
a Reseat the cables CN108 and CN110 on the staple finisher controller
board.
b If applicable, reseat the junction connectors on the cables.
c Make sure that the cables do not block the path of moving parts.
d Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 7. The problem is solved.
4021, 7421
Diagnostic information
106
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