Lexmark MS911 - Staple Finisher bin Stack Height Assembly Failure Service Check

Action Yes No
Step 4
a Make sure that the release handle and front and rear locks are
properly installed.
b Check the handle and locks for damage, and replace if necessary. See
“Staple finisher locks removal” on page 241.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Reseat the interface cable on the staple finisher controller board and
printer controller board.
b Reseat the junction connector on the cable.
c Check the cable for damage, and replace if necessary. See “Staple
finisher interface cable removal” on page 245.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
a Reseat all the cables on the staple finisher controller board.
b Reset the printer.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
Replace the controller board. See
“Staple finisher controller board
removal” on page 244.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Staple finisher bin stack height assembly failure service check
Action Yes No
Step 1
a Remove any debris from the paper path.
b Reseat the interface cable that is plugged into the printer.
c Reset the printer.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
a Make sure that the bin stack height assembly parts are properly
installed.
b Check the parts for damage, and replace if necessary. See “Staple
finisher—Exit section 3” on page 559.
Does the problem remain?
Go to step 3. The problem is solved.
4021, 7421
Diagnostic information
158