Mitel 430 - Page 182

Call routing
182
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Fig. 88 Call distribution if user is busy
Call destination: Busy User Group
A user group is busy if all its members are busy, if call waiting is rejected, if call waiting
is not enabled for any of the user group members and if neither the element operator
console nor the element general bell is activated.
A UG with activated Home Alone is busy if at least one of the UG’s users is in an
outside call or an internal call (see "Home alone", page 458
).
Polling (wait
until free)
Digital
connection
Call waiting
rejected?
Clear down
connection,
caller obtains
busy tone
Polling (wait
until free)
Clear down connec-
tion, caller obtains
congestion tone
Connection ok
Digital
connection
manually by the
user
yes
yes
yes
yes
nono
no
no
Call waiting
possible?
User has enabled call waiting
locally (*04 or by function)
If user is busy externally: call
waiting on exchange connection
disable
If user is busy externally: call
waiting on exchange connection
enable
User has protected himself locally
against call waiting (#04 or by
function) Individual
user busy
Outside call (with or without direct dial information)