Mitel 430 - Page 183

Call routing
183
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
If a user group is busy, an incoming call is routed to user group 16. If user group 16 is
also busy,
• the caller in the public ISDN network will obtain the congestion tone after call waiting
has been rejected;
• the caller in the private leased-line network will obtain the congestion tone.
• a call from the public analogue network will wait until the user is free after call wait-
ing has been rejected.
Fig. 89 Call distribution if user group busy
Polling (wait
until free)
If user is busy externally: call
waiting on exchange connection
disable
User has enabled call waiting
locally (*04 or by function)
Connection ok
Oer call to
UG 16
Clear down connec-
tion, caller obtains
congestion tone
Digital
connection
All elements
busy?
no
no
no
no
yes
yes
yes
yes
Oer call to UG 16
Call waiting
rejected?
manually by
the user
Call waiting
possible?
UG busy
If user is busy externally: call
waiting on exchange connection
enable
User has protected himself locally
against call waiting (#04 or by
function)
Outside call (with or without
direct dial information)