Features
354
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Music on hold is played for internal and external calls, regardless of whether or not the
call was routed via a call distribution element.
In addition to this system-wide setting, a different setting can be configured for each
CDE in the CDE configuration of the call routing ( =df) using the Music on hold pa-
rameter.
All calls routed via a CDE adopt the setting for music on hold in the CDE configuration.
This means that different welcome announcements can be defined and played for Mu-
sic on hold, e.g. for different departments within a company.
Other properties
The volume of the external audio source can be regulated at 8 levels.
A standard wave-file melody ("moh.wav") is available for the internal melody. It can be
replaced by another file if required.
There is also the possibility of recording a text via the phone or to feed in audio data via
an audio device connected to the audio input (Mitel 415/430) or an FXS interface in the
External audio source (Mitel 470 mode).
An audio file can also be recorded using a PC, stored as a wave file and then uploaded
to the communication server.
Mitel Advanced Intelligent Network:
In an AIN the settings can configured for each node. In this way, various melodies can be
loaded and played per node. When possible, for Music on hold for external terminals the
resources of the node are used where the terminal is located and for external terminals the
resources of the node via the exchange accesses from which the call comes.
Recording functions
Tab. 153 Music on hold: Recording functions
Note
A user can only carry out the function if he has been allocated an authorization profile with the
right Audio services. Also the user PIN must not be set to the default value "0000".
Exception: The function for checking the recording is not affected by this restriction.
Functions Function codes
1)
1)
"[ ]" the digits inside the brackets are optional
"nn" stands for the node number. If no node number is indicated, the node used is that of the terminal with
which the function codes are carried out. With IP system phones this is always the Master; with cordless
phones it is the node at which the phone is currently located.
Recording with the phone *914 [*nn] #
Record with audio device *924 [*nn] #
Check recording *#914 [*nn] # or *#924 [*nn] #
Delete recording #914 [*nn] # or #924 [*nn] #
To Next Page
Loading...
