Message Cause Solution
• Check that the LAN cable is
correctly connected to the
machine.
• In [System Settings], under [File
Transfer], select [Reception
Protocol], and then check the
reception protocol is correctly
programmed. You can also use the
Web Image Monitor. See the Web
Image Monitor's Help.
• Contact the network administrator.
"Check whether there are
any network problems."
[15-12]
Cannot log on to the POP3/
IMAP4 server.
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that
“User Name” and “Password” are
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
• In [System Settings], under [File
Transfer], check that the user name
and password for POP before
SMTP authentication are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
"Connection with LDAP
server has failed. Check the
server status."
A network error has occurred
and connection has failed.
• Try the operation once more. If the
message is still shown, the network
may be crowded.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see “Programming the LDAP
server”, General Settings Guide.
3. Troubleshooting When Using the Facsimile Function
42
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