Problem Cause Solution
lit, low paper may have
caused printing to stop.
For details about Substitute Reception,
see “Substitute Reception”, Facsimile
Reference.
The machine failed to print
received fax documents.
In [Facsimile Features], under
[Reception Settings], [Store]
has been selected for
[Reception File Setting].
Print the fax documents using a Web
browser or the Print Stored RX File
function. See “Printing Received and
Stored Documents” and “Viewing,
Printing, and Deleting Received Fax
Documents Using a Web Image
Monitor”, Facsimile Reference.
The machine failed to print
received fax documents.
Load Paper indicator is lit. Load paper into the tray. See p.97
"Loading Paper".
Transmission is possible, but
reception is impossible.
The terminal adaptor setting is
incorrect.
Check the setting.
While pressing [Manual E-
mail RX], "Cannot receive E-
mails currently." appears and
e-mail cannot be received.
The machine is receiving an
ondemand e-mail message
(e-mail inquiry from the
administrator).
After the e-mail is received, press
[Manual E-mail RX], and then try again.
Printing
Problem Cause Solution
Print is slanted. The tray's side fences might
not be locked.
Check the side fences are locked. See
p.102 "Changing the Paper Size".
Print is slanted. The paper is fed at a slant. Load the paper correctly. See p.97
"Loading Paper".
Print is slanted. The cover of the machine is
open.
Check the cover is closed properly.
Misfeeds occur frequently. The number of feeding in the
paper tray exceeds the
capacity of the machine.
Load paper only as high as the upper
limit markings on the side fences of the
paper tray or bypass tray.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. See “Paper
Storage”, About This Machine.
3. Troubleshooting When Using the Facsimile Function
48
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