Image Quality Trouble
451
Problem Solving
16
Part of the image
is missing on the
copy.
Is the paper damp? If the paper is damp, the copy image may
be partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.238).
Is folded or wrinkled paper
included in the tray?
Remove the improper paper or replace
whole paper with new one.
Refer to "Loading Paper" (P.238).
Is the document pasted or
folded?
There may be a gap between the
document glass and the pasted or folded
section. Place a stack of white sheets on
the document to remove the gap between
the document and the document glass.
The copy has a
stripe pattern.
Is the enlargement ratio
large?
Output may have vertical stripes
depending on the ratio. Adjust the ratio to
remove the stripes.
Refer to "Reduce/Enlarge (Making Enlarged/
Reduced Copies)" (P.55).
Symptom Cause Remedy
Printing is faint
(smudged,
unclear).
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.238).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing the Drum Cartridge"
(P.428).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing the Toner Cartridge"
(P.427).
Black spots
appear.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing the Drum Cartridge"
(P.428).
Black lines
appear.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing the Drum Cartridge"
(P.428).
The document glass on the
document feeder is dirty.
Clean the document glass.
Refer to "Cleaning the Film and Constant
Velocity Transport Glass" (P.440).
Symptom Cause Remedy
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