Trouble during Copying
455
Problem Solving
16
Trouble during Copying
This section describes how to solve copy problems.
Unable to Copy
Follow the procedure below if you cannot copy documents.
The Copy Result is Not What was Expected
Follow the procedure below if the copy result is not what was expected.
The document is not fed
from the document feeder.
Cause The document size is too small.
Action The minimum size of the document that can be loaded on
the document feeder is 139.7 x 210 mm(A5, A5 , 5.5 x
8.5 inches, 5.5 x 8.5 inches .
Refer to "Step 1 Loading Documents" (P.48).
Cause The document type is unsuitable.
Action The document feeder does not feed irregular sized
documents, business cards, transparencies, or thin
documents. In addition, the document feeder does not
feed documents with tags, paper clips, or tape.
Refer to "Step 1 Loading Documents" (P.48).
Cause The document guides are not in the correct positions.
Action Adjust the document guides to the document.
Refer to "Step 1 Loading Documents" (P.48).
Cause A piece of a torn document is left in the document feeder.
Action Open the document feeder cover, and remove the piece.
Refer to "Document Jams" (P.523).
Cause Documents of different sizes are loaded.
Action When loading documents of different sizes, you must
specify [Mixed Size Originals]. Otherwise, a paper jam will
result.
Refer to "Mixed Size Originals (Scanning Different Size
Documents Simultaneously)" (P.67).
The copy is dirty. Cause The document glass or the document cover is dirty.
No Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.439).
Cause The document is a transparent type such as a
transparency film.
Action If the document is transparent, dirt on the document cover
may be copied. Place a white sheet of paper over the
original document when copying.
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