Image Quality Trouble
453
Problem Solving
16
Nothing is
printed.
Two or more sheets of
paper are being fed
simultaneously (double-
feed).
Fan the paper well and load it again.
Refer to "Loading Paper" (P.238).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing the Toner Cartridge"
(P.427).
High-voltage power supply
problem
Contact our Customer Support Center.
White patches or
lines appear.
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.238).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.238).
The output is
entirely faint.
When the Tray 5 (bypass) is
used, the size and type of
the loaded paper are
different from the settings on
the print driver.
Load correct paper into the Tray 5
(bypass).
Refer to "Loading Paper in the Tray 5
(Bypass)" (P.240).
Two or more sheets may be
fed at once.
Fan the paper well and load it again.
Refer to "Loading Paper" (P.238).
Paper becomes
wrinkled.
Text is blurred.
The paper is unsuitable. Replace the paper with new one.
Refer to "Loading Paper" (P.238).
Paper has been added to
the loaded paper.
The paper is damp.
Symptom Cause Remedy
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