Trouble during Scanning
469
Problem Solving
16
No Cause The setting for [Original Type] is inappropriate for the
document.
Action Select an image quality type appropriate for the document.
Refer to "Original Type (Selecting the Document Type)"
(P.180).
Part of the image is
missing.
Cause The document is pasted or folded.
No Action There may be a gap between the document glass and the
pasted or folded section. Place a stack of white sheets on
the document to remove the gap.
The image is not the
desired size.
Cause The document glass or the document cover is dirty.
No Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.439).
Cause The document is a transparent type such as a
transparency film.
Action Place a white sheet of paper on the document when
scanning.
Cause The document is misaligned.
Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.160).
Cause The document guides on the document feeder are not in
the correct positions.
Action Load the document correctly, and align the document
guides with the document.
Refer to "Step 1 Loading Documents" (P.160).
Cause The document is a non-standard size.
Action Specify the document size.
Refer to "Scan Size (Specifying a Scanning Size)" (P.184).
Cause The document is folded.
Action Unfold and correctly place the document.
Refer to "Step 1 Loading Documents" (P.160).
The image is rough. Cause The resolution is too low.
Action Set the resolution higher.
Refer to "Scan Resolution (Specifying a Scanning Resolution)"
(P.182).
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