Error Code
471
Problem Solving
16
003-757
O [Cause] The mixed size document was to be scanned with high
resolution using the 2-sided feature.
[Remedy] Decrease [Scan Resolution] to [300dpi] or lower, and try
again.
003-760
O O [Cause] An incompatible combination of features are specified as
document scan conditions.
[Remedy] Check the selected options.
003-761
O O [Cause] The paper size of the tray selected for auto tray is
different from the paper size of the tray selected for Auto
Repeat.
[Remedy] Change the paper size for the tray, or change the [Paper
Type Priority] settings.
003-764
O [Cause] Only one document is loaded even though [Form Overlay]
was selected.
[Remedy] Load both the form document and the document to be
overlaid.
003-780
O [Cause] Failed to compress the scanned document.
[Remedy] Lower the resolution or the ratio for [Reduce/Enlarge] to
decrease the data size, or split the data to send it
separately.
003-795
O [Cause] When enlarging/reducing a scanned document to the
specified paper size, the reduction/enlargement ratio
value is out of allowed range.
[Remedy] Take one of the following actions:
z
Manually enter a reduction/enlargement ratio.
z
Change the paper size.
003-970
O Refer to 003-976.
003-972
O O O [Cause] The document exceeded the maximum number of stored
pages.
[Remedy] Have your System Administrator check the setting of
[Maximum Stored Pages].
003-973
O O [Cause] The document orientation is different from the orientation
of the specified paper.
[Remedy] Press the Start button to proceed, or cancel the job to
change the orientation.
003-976
O [Cause] The document size is out of allowed range.
[Remedy] Change the document size, or split the document to send
it separately.
003-977
O [Cause] When the Bound Originals/Booklet Creation/Poster
feature is used, the document is different in size from the
previously loaded document.
[Remedy] Load a correct size document, and start copying again.
003-980
O [Cause] The stapled position is not the specified position.
[Remedy] Change the document orientation or the stapled position,
or cancel stapling.
003-981
O [Cause] For a mixed size document, the stapling feature is
available for paper with the same width.
[Remedy] Cancel stapling or align the paper width for stapling.
Error Code
Category
Cause and Remedy
CPFSMO
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