16 Problem Solving
482
Problem Solving
16
024-989
O O [Cause] The staple cartridge for the C Booklet Finisher is not
correctly attached.
[Remedy] Attach the staple cartridge correctly. If the machine is not
improved by performing the relevant remedy, contact our
Customer Support Center.
For information on how to attach the staple cartridge, refer to "Replacing
the Staple Cartridge (When a C Finisher/C Booklet Finisher is Installed)"
(P.433).
027-452
O [Cause] The IP address already exists.
[Remedy] Change the IP address.
Refer to the Network Administrator Guide for details.
027-453
O [Cause] Failed to obtain the IP address from the DHCP server.
[Remedy] Set the IP address manually.
Refer to the Network Administrator Guide for details.
027-500
O O [Cause] Unable to resolve the SMTP server name when returning
e-mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct.
027-501
O O [Cause] Unable to resolve the POP3 server name when using
POP3 protocol.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct.
027-502
O O [Cause] Unable to login to the POP3 server when using the POP3
protocol.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
027-706
O [Cause] Unable to find the S/MIME certificate linked to the mail
address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail
address to the machine.
027-707
O [Cause] The S/MIME certificate linked to the mail address has
expired.
[Remedy] Import a new S/MIME certificate to the machine.
027-708
O [Cause] The S/MIME certificate linked to the mail address is not
reliable.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
O [Cause] The S/MIME certificate linked to the mail address has
been discarded.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
O [Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with a S/MIME
certificate.
027-711
O [Cause] No S/MIME certificate was obtained from the received e-
mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or
attach a S/MIME certificate to S/MIME signature mail sent
from the sender.
Error Code
Category
Cause and Remedy
CPFSMO
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