Action Yes No
Step 13
a Make sure that the bifold rollers are free of debris or dust
b Make sure that the rollers are properly installed.
c Check the rollers for wear or damage, and replace if necessary.
See
“Booklet maker—Fold section 1” on page 609.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Make sure that the bifold roller springs and bifold roller arms are
properly installed.
b Check the springs and arms for damage, and replace if necessary. See
“Booklet maker—Fold section 1” on page 609.
Does the problem remain?
Go to step 15. The problem is solved.
Step 15
a Test the motor (bifold guide).
Enter the Diagnostics menu, and then navigate to:
Motor Tests > Booklet Maker Motor Test > Center fold guide
b Check if the gears are properly moving.
Are they properly moving?
Go to step 17. Go to step 16.
Step 16
a Reseat the cable on the motor.
b Make sure that the motor is properly installed.
c Check the motor and cable for damage, and replace if necessary. See
“Motor (bifold guide) removal” on page 486.
Does the problem remain?
Go to step 17. The problem is solved.
Step 17
a Make sure that the gears connected to the motor (bifold guide) and
bifold rollers are properly installed.
b Check the gears for wear or damage, and replace if necessary. See
“Booklet maker—Fold section 1” on page 609.
Does the problem remain?
Go to step 18. The problem is solved.
Step 18
a Reseat the cable J9 and J11 on the booklet maker controller board.
b If applicable, reseat the junction connectors on the cable.
c Make sure that the cable does not block the path of moving parts.
d Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 19. The problem is solved.
4021, 7421
Diagnostic information
85
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