Routing elements
137
System functions and features as of R4.1
syd-0570/1.2 – R4.1 – 08.2016
Rules in the member group
Any member of a member group can use the menu selection or a */# function codes to
log out of (#48xx) or log into (*48xx) a user group (see also "User group: Logging in
and logging out", page 457. Members who have logged out of a group are ignored dur-
ing call distribution. The last remaining member in a group does not have the possibility
of logging out of the group.
A user may belong to several user groups at the same time. Logging out of or in to user
groups applies simultaneously to all the user groups or specifically for one particular
user group.
Note:
A maximum of 50 terminals can be called simultaneously for each call. This limit is quickly
reached if a user group with global call distribution contains many users with several terminals.
If so, only the first 50 terminals will ring, starting with the user group members with the lowest
position number.
Call Forwarding Unconditional (CFU) for user group members
Activated CFUs of user group members to internal destinations are always carried out.
With call forwarding to external destinations, PISN user, integrated mobile/external
user or voice mail the behaviour of the parameters Member remains in user group if
forwarded to external destination (user group configuration) and Remain in user
group if forwarded to an external destination (user's permission set) is executed.
A member remains in the user group when he activates a CFU to an external destina-
tion, a PISN user, an integrated mobile phone user or voice mail only if both parame-
ters are activated.
If one of the parameters is deactivated, the CFU causes the member to be switched
out of the user group. If there is only one member left in the member group, that mem-
ber cannot activate external forwarding and, therefore, cannot log out of the user
group.
Notes:
– This response applies only to unconditional CFU (*21) but not to cyclic call distribution (*67)
or CFNR (*61).
– If the communication server is connected to the PSTN via analogue network interfaces, a
user group member with an external forwarding is always switched out of the user group.
Cyclic call distribution and CFNR of user group members
*67 (Call Forwarding Busy) and *61 (Call Forwarding on No Reply) to any destinations
can always be activated without causing the members to be excluded from the user
group.
Special case call forwarding on no reply if busy:
Situation:
A user in a user group has activated CFNR to an internal destination (case A), an ex-
To Next Page
Loading...
