Message Cause Solution
• Contact the administrator.
"Check whether there are
any network problems."
[13-26]
The “Effective Protocol” and
“SIP Server IP Address”
settings are different, or an
incorrect IP address has been
registered.
• In [System Settings], under
[Interface Settings], check the IP
address is correctly programmed.
You can also use the Web Image
Monitor for confirmation. See the
Web Image Monitor's Help.
• Contact the administrator.
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP server,
or folder specified for
forwarding to was not found,
or, the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• In [System Settings], under
[Interface Settings], check the DNS
server is correctly programmed.
You can also use the Web Image
Monitor for confirmation. See the
Web Image Monitor's Help.
• In [System Settings], under [File
Transfer], select [SMTP Server],
and then check “Server Name” or
“Port No.” is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Check that the folder for
forwarding is correctly specified.
• Check that the computer in which
the folder for forwarding is
specified is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• Contact the network administrator
of the destinations.
• Contact the network administrator.
"Check whether there are
any network problems."
[14-09]
E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication or login
• In [System Settings], under [File
Transfer], select [SMTP
Authentication], [POP before
SMTP], or [Fax E-mail Account],
Messages Displayed When Using the Facsimile Function
39
To Next Page
Loading...
