Message Cause Solution
LDAP authentication or
Windows Authentication.
"Output tray has been
changed."
The output tray was changed
because the paper size of the
specified output tray is
limited.
Specify the proper output tray.
"Print overrun." Images were discarded while
printing.
On the RPCS printer driver's [Print
Quality] tab, open the [Change User
Settings...] dialog box, and then, on the
[Image Adjustments] tab, specify a
lower value for [Resolution:].
"Problem: Printer Font Error" An error has occurred in the
font settings.
Contact your service representative.
"Punch has been cancelled." Punch printing was canceled. Check the paper orientation, print
orientation, and punch position. Certain
settings can produce print results that
might not be as expected.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"Staple has been cancelled." Stapling printing was
canceled.
Check the paper orientation, paper
quantity, print orientation, and staple
position. Certain settings can produce
print results that might not be as
expected.
"The entered password is
incorrect."
The password of the
encrypted PDF file has been
entered incorrectly.
Enter the correct password.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. memory."
The HDD became full after a
file was stored.
Delete the files stored in the document
server or reduce the file size to be sent.
4. Troubleshooting When Using the Printer Function
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