Message Cause Solution
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
(“XXX” and “YYY” indicate
scanner names.)
The machine is not connected
to the network correctly.
• Check the previously used scanner
is connected to the network
correctly.
• Cancel the Personal Firewall of the
client computer. For details, see
Windows Help.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine's protocol. See
“Connecting the Machine”,
General Settings Guide and
“Using telnet”, Network Guide.
• Select the scanner used for the
previous scan.
"Cannot specify any more
scanning area."
The maximum number of
registerable scan areas has
been exceeded.
The maximum number of scanning areas
that can be stored is 100. Delete
unneeded scanning area.
"Clear Misfeed(s) in ADF." A paper misfeed has
occurred inside the ADF.
• Remove jammed originals, and
place them again. For details, see
p.117 "Removing Jammed
Paper".
• Check whether the originals are
suitable to be scanned by the
machine.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is recognized
correctly by Windows.
• Check whether the client computer
can use the TCP/IP protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
• Check whether the scanning
settings made with the application
5. Troubleshooting When Using the Scanner Function
94
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