Trouble during Copying
457
Problem Solving
16
No
The copy is misaligned or
skewed.
Cause The document is not loaded correctly.
No Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.48).
Cause The document guides on the document feeder are not in
the correct positions.
Action Load the document correctly, and align the document
guides with the document.
Refer to "Step 1 Loading Documents" (P.48).
Cause The paper tray is not inserted correctly.
Action Firmly push in the tray as far as possible to insert it
properly.
Refer to "Loading Paper" (P.238).
Cause The paper guides in the Tray 5 (bypass) are not in the
correct positions.
Action Load the paper correctly, and align the paper guides with
the paper.
Refer to "Loading Paper in the Tray 5 (Bypass)" (P.240).
Unable to copy with the
specified size
Cause The document glass or the document cover is dirty.
No Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.439).
Cause The document is a transparent type such as a
transparency film.
Action Place a white sheet of paper over the original document
when copying.
Cause The document is misaligned.
Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.48).
Cause The document guides on the document feeder are not in
the correct positions.
Action Load the document correctly, and align the document
guides with the document.
Refer to "Step 1 Loading Documents" (P.48).
Cause The document is a non-standard size.
Action Specify the document size.
Refer to "Original Size (Specifying the Scan Size for the
Document)" (P.66).
Cause The document is folded.
Action Unfold and correctly place the document.
Refer to "Step 1 Loading Documents" (P.48).
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