365-575-102 TroubleClearing:
Issue 8.0, July 2002 Page 1 of 2
TAP-128
Clear Trouble in CIT (CIT Does Not Respond to
Commands)
Overview: This procedure is used to clear trouble within the Craft Interface Terminal
(CIT) such as a software hang-up or a malfunction.
1. Was a notice frame (warning message) displayed on the CIT?
If YES, then follow the instructions displayed on the screen and/or ask for
technical assistance from your FT-2000 administrator.
If NO, then continue with Step 2.
2. Press function key F5, labeled EXIT.
NOTE:
Some keys on the keyboard may be locked up (inoperative).
3. Wait 1 minute or until the PC prompt (typically C:>) is displayed.
4. Are the keys on the keyboard operative?
If YES, then continue with Step 7.
If NO, then continue with Step 5.
5. Perform a hard boot on the PC by pressing the "RESET" switch or by turning
the power switch off and then back on.
6. Did the PC reboot (C:> is displayed)?
If YES, then continue with Step 7.
If NO, then replace the PC.
7. Start the CIT software (change to directory where software is located, enter
cit, and press ).
8. Is the FT-2000 CIT-PC software running?
If YES, then go to Step 9.
If NO, then verify that you are in the correct directory and/or ask for assis-
tance from your FT-2000 technical support.
RETURN
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