Troubleshooting
Maintenance, Troubleshooting, and Repair
7-41
the Service Log. The Service Log will continue to display the last 500 entries even if it
has been archived.
If the decision is not to archive the Service Log, the system will delete the oldest entry each
time a new entry is added. The log makes room for new entries by writing over the oldest
entry.
Note For Network/Server systems, Service Log information is stored on the Server. If information
is stored when a device is in local database mode, it will be lost when the device reconnects to
the Server.
Caution Service Log information should be archived regularly since it may be lost if the disk
drive crashes.
View Service
Log
The View Service Log window is used to review the service history of the system. See
Figure 7-10.
Figure 7-10 Service Log View Window
The service history of individual devices can be viewed.
Device Name, e.g. Central1, Bed1, ...
Date of the entry
Time of the entry
Service Person who performed the service
Description of Service that was performed
Note The width of the columns can be changed by clicking and holding on the vertical line
separating the field titles and moving the line left or right.
Arrows on the lower corners of the field can be used to scroll the fields left and right and up
and down.
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