Dial-In Procedure for Remote Access to Information Center Systems D-1
D
Dial-In Procedure for Remote Access to
Information Center Systems
Overview
Appendix D describes the procedure for dialing into a remote Database Server from
another PC running Windows using the Remote Access Services (RAS)
capability.
RAS can be used to access the C:\STARDATE\Logs drive of any networked
Information Center or Client. Log files on the Information Center’s C: drive can then
be reviewed or copied to the accessing PC.
Examples of files that appear on the C: drive are:
• Run Time Error Log Files
• Exception Error Log Files
• Suspend Alarm Log Files
Accessed Server
Requirements
To utilize RAS, the remote Database Server being accessed must meet the following
requirements:
• modem installed and turned on while the Database Server is booting up
• modem connected to a dedicated, direct, inward dial, telephone line
• RAS capability installed, configured, and enabled (started)
Accessing PC
Requirements
To access a remote Database Server that meets the above requirements, the
Accessing PC must meet the following:
• modem installed and turned on
• modem connected to a dedicated, direct, outward dial, telephone line
• RAS capability installed, configured, and enabled.
• proper protocols installed.
– Protocols for Information Centers are TCP/IP protocols
– RAS setup parameters are Network / Dial out Protocols / TCP/IP
Additional information required to access a Database Server is:
• For DBSs its specific computer server IP (e.g. 172.31.221.0)
• telephone number of the DBS modem telephone line being accessed
•User Name (ServiceUser)
• Information Center access password (M3150)
If these conditions are met, the following procedure describes how to access the RAS
of a remote Information Center PC.
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