Philips IntelliVue Series User Manual

Troubleshooting
7-116 Maintenance, Troubleshooting, and Repair
Philips Recorder The following table gives Symptoms, Possible Causes, and Corrective Actions for
problems with the Philips Recorder.
Caution DO NOT use a M1116A Recorder Module with the Philips system. Use of a M1116A in
the same rack as a M1116B can result in damage to the M1116B, rendering it
inoperable.
SDN Interface
Card
The following table gives Symptoms, Possible Causes, and Corrective Actions for problems
with the SDN Interface Card.
Table 7-14. Troubleshooting the Recorder
Symptom Possible Cause(s) Corrective Action(s)
XXX recorder out of paper
message
(XXX = Left, Center, or Right)
Recorder is out of paper
Paper-out sensor is dirty
Recorder is faulty
Replace paper roll
Clean paper-out sensor
Replace Recorder
XXX recorder door is open
message
Recorder door is open
Door switch is dirty
Door switch is defective
Recorder is faulty
Close Recorder door
Clean door switch
Replace door switch
Replace Recorder
No recorder connected message No Recorder is in the Recorder Rack
Recorder Rack or Rack Power Supply
cable is disconnected or faulty
Insert Recorder in Recorder Rack
Connect or replace cable
XXX recorder hardware fault
message
Poor Recorder connection to the Rack
Power supply cable is faulty
Power supply voltage is faulty
Recorder is faulty
Recorder Rack is faulty
SDN Card is faulty
Software is malfunctioning
Unplug the Recorder from the Rack and
plug it in again (watch for LED to flash)
Check Rack and Recorder power supply
cables
Check 60 VDC Recorder Power Supply
voltage
Replace Recorder
Replace Rack
Run SDN Interface Diagnostic Test
- Shut down system and reboot
- Reinstall Philips application software
- Reinstall Windows OS software

Philips IntelliVue Series Specifications

General

Brand	Philips
Model	IntelliVue Series
Category	Server
Language	English